Using the same internet connections that power your business operations, VoIP delivers more affordable phone systems with numerous amenities designed to increase productivity in the workplace.
Online capabilities allow your team to use their business number on any device they can access, including mobile devices. It allows them to work more efficiently, avoiding toggling between different apps for data input.
Make sure your phone is compatible with your VoIP provider
VoIP offers various services to help organizations maintain contact with clients and employees. These capabilities can improve customer service, increase productivity, and more. However, choosing a compatible device and a reliable internet connection is crucial.
Some VoIP services work over a computer or specialized phones that plug directly into your broadband connection, while others use traditional telephones and require an adaptor. To select the most suitable for your company, look for a provider offering both alternatives.
Consider a VoIP tool that integrates with your other tools and apps. For example, a CRM integration can ensure that calls are logged correctly and that your team gets the most out of their conversations. Integrating them into email can make sifting through voicemails less time-consuming. This feature can benefit remote workers, who may need to access their messages on the go.
Make sure you have a good internet connection
When employees use a VoIP mobile phone, they can access their business calls on a number that can be transferred to any internet-enabled device. It allows employees to take work calls at home or away from the office — increasing their productivity by providing more flexibility.
Unlike traditional phones, VoIP phones transmit voice signals as small data packets. These packets are then converted into audio signals by your phone or the person you’re calling. This process requires significant bandwidth, so testing your network speed before switching to VoIP is essential.
Consider separating VoIP traffic from regular data for maximum performance. It will reduce network congestion and optimize your bandwidth. Ideally, it would be best to have a wired connection, like fiber or cable, rather than wireless. It will reduce issues such as latency and jitter, which can cause call quality problems. It will also help avoid interference from things like microwaves and fluorescent lights.
Get a mobile application
VoIP phones are easy to set up and require little or no hardware. They also work with your internet connection so that you can use them at home or on the go. It means that your employees can take their calls anywhere they have an internet connection, making it easier to stay on top of their work even when they are out of the office.
Many of the best business VoIP solutions have apps on all major mobile platforms.
An excellent mobile application for your VoIP mobile phone will allow you to integrate it with productivity software. It can help keep data from getting lost between different programs, which can slow down the workflow. Moreover, it will let you send push notifications that can wake up the app only when needed to save power and battery.
Get a headset
If you spend a lot of time on the phone, investing in a headset is worth it. It will make your calls more precise and allow you to focus on the work. Investing in a good quality headset will also help to protect your hearing from sudden bursts of noise and loud sounds that can cause damage.
Numerous VoIP service providers provide a variety of headsets that work with their systems. Some even come with features like HD voice calling, which can make your calls almost as clear as a traditional phone call. You can also get headsets with built-in Bluetooth functionality, making them easy to use with any VoIP device. Switching between desktops, laptops, and smartphones is an excellent option without worrying about having the right cables or adapters. These headsets will also come with features that can help to improve your audio experience, such as advanced acoustic shock protection.